# Requirements Prior to setting up Zendesk, please make sure to have the following: * One or multiple active Zendesk instances. * Any of the following Zendesk Licenses: Team, Growth, Professional, Enterprise, or Enterprise Plus. * A Zendesk service account with full admin permissions for Zendesk. * Verify the service account has the ability to install Zendesk support apps. * A Nightfall admin account to complete the setup process. ### Process The user, with the Zendesk service account, will log into the Nightfall app to establish the OAuth connection between Nightfall and Zendesk. 1. Start by logging in to the Nightfall console at [app.nightfall.ai](http://app.nightfall.ai/). 2. Once logged in, please navigate to the Zendesk option, on the left-hand side of the console. 3. Follow the 'Installing Nightfall for Zendesk' guide to complete the setup. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.nightfall.ai/zendesk/getting_started/requirements.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.