Nightfall can delete an attachment to a Jira ticket that contains sensitive information and violates your configured policy. This remediation action is very useful for serious policy violations that risk data exposure and non-compliance.
Each time Nightfall detects a policy violation in any ticket in Jira instances that it is monitoring, the ticket can be deleted automatically if it is configured as an automated action. If you have selected both Notify and Delete as automated actions, Nightfall will notify the Ticket owner and also delete the violating ticket.
When Nightfall detects a violation in your Jira instance, and you have configured it to redact the violation, the sensitive information within the ticket masked. All characters in the message, except the first two, are masked. As an example, a message like this:
Nightfall cannot redact deleted tickets. User activities are generated every time a message is redacted similar to all other remediation actions.
Note: Files and images scanned in Jira are not supported for redaction.
Each time Nightfall discovers a policy violation in a ticket, you can configure to send a notification to the owner of the ticket, about the violation. Notifying can be configured as a manual or automated remediation action.
Please see below for our best practices on how to remediate findings for Nightfall for Jira.
Nightfall DLP for Jira includes the following Remediation actions. These actions can be performed both manually and as automated actions.
Notify Ticket Editor (via both Slack or email)
Redact sensitive findings directly within Jira
Delete attachment (if the finding is alerting on a file attachment)
You can perform the following Remediation actions manually from the Violations dashboard:
Ignore
Acknowledge
Notify via Slack
Notify via Email
Redact
Delete
Send to Jira
Nightfall recommends starting with manual remediation to start with. You can later enable automated actions from the policy to establish secure Jira workflows.
You can configure Nightfall DLP for Jira to automate remediation actions. You can configure them within the Nightfall Policy. Refer to .