Using Service Accounts with Nightfall

Can we use Service Accounts for authentication in the Nightfall integrations?

As a best practice, service accounts are recommended for authentication because they will not be tied to any specific user, and will persist regardless of which users may leave/join your organization.

Also, as a security measure, it may be beneficial to provide the access privileges required to a service account, rather than having to manage permissions given to specific users. That being said, the requirements for service accounts differ by integration, as outlined below.

Integrations	Service Account Required?	What will happen if the installing user leaves the company?
Slack	Recommended, but not required	If the person who authenticates leaves the company, you will be prompted to re-authenticate the next time you log in to the dashboard.
Google Drive	Recommended, but not required	If the person who authenticates leaves the company, you will be prompted to re-authenticate the next time you log in to the dashboard.
Github	No need for a service account	If the person who installed the app on a given organization leaves, the app will continue to work without interruption.
Atlassian (Jira/Confluence)	Recommended, but not required	If the person who authenticates leaves the company, you will be prompted to re-authenticate the next time you log in to the dashboard.

For any other questions/comments regarding service accounts, please contact us at [email protected].