Where can I find active user counts for each SaaS application protected by Nightfall?

Look for active user count for each SaaS application protected by Nightfall.

Integration User Count

Integration	User Count
Gmail	You can view the list of users using the Gmail integration by navigating to the `Reporting > User Reports > Apps usage` page from the Google Workspace admin console. You can refer this Google documentation for more help.
Zendesk	You can view the list of users using the Zendesk integration by navigating to the `Admin Center > People > Team > Team members` page. You can refer this Zendesk Documentation for more help.
Microsoft 365	For Microsoft 365 applications, you can view the number of users from within the Nightfall application. You can navigate to the `Settings > Directory Sync` page. This page also displays the total number of guest users (if any) invited to your Azure ID active directory (AD). So the total Active user count is the sum of total licensed Azure Entra ID Active Directory users and guest users invited to your Entra ID AD.
Notion	You can view the list of users using the Notion integration by navigating to the `Settings & members > Analytics > Members tab`. You can refer this Notion Documentation for more help.
Slack	You can view the total active user count in Slack from the dashboard. For more information, see the instructions in Slack documentation at https://slack.com/intl/en-in/help/articles/360057638533-Understand-the-data-in-your-Slack-analytics-dashboard
Google Drive	Go to the Google workspace console to find the total number of active users in Google drive. For more information, see instructions at https://support.google.com/a/answer/11479894?hl=en&sjid=13943315555498192084-AP# Active users excludes suspended, archived, and group users. That removes users who are no longer able to use Google Workspace and any group aliases (e.g. if you have a Sales team alias under sales@companydomain.com, it is not included in the Active user count).
Salesforce	Salesforce offers various user licenses but Nightfall only relies on the count of standard user licenses, if and when applicable. For more information, see the instructions in Salesforce documentation on where to find the count of user licenses https://help.salesforce.com/s/articleView?id=sf.users_understanding_license_types.htm&type=5
Jira/ Confluence	See the instructions in Atlassian documentation for user count information. Please verify the Atlassian edition you are on to identify the active user counts for Jira and Confluence. https://support.atlassian.com/organization-administration/docs/monitor-your-enterprise-user-counts/
GitHub	You can use the below API endpoint to get the list of active users in GitHub https://docs.github.com/en/rest/orgs?apiVersion=2022-11-28#list-organization-members In the response from the API, you can get: Active users: if the suspended_at field/value is missing or the value is empty, they are considered “active.” Inactive users: if the suspended_at field/value is set then users are considered inactive.

Gmail

You can view the list of users using the Gmail integration by navigating to the Reporting > User Reports > Apps usage page from the Google Workspace admin console. You can refer this Google documentation for more help.

Zendesk

You can view the list of users using the Zendesk integration by navigating to the Admin Center > People > Team > Team members page. You can refer this Zendesk Documentation for more help.

Microsoft 365

For Microsoft 365 applications, you can view the number of users from within the Nightfall application. You can navigate to the Settings > Directory Sync page. This page also displays the total number of guest users (if any) invited to your Azure ID active directory (AD). So the total Active user count is the sum of total licensed Azure Entra ID Active Directory users and guest users invited to your Entra ID AD.

Notion

You can view the list of users using the Notion integration by navigating to the Settings & members > Analytics > Members tab. You can refer this Notion Documentation for more help.

Slack

You can view the total active user count in Slack from the dashboard. For more information, see the instructions in Slack documentation at https://slack.com/intl/en-in/help/articles/360057638533-Understand-the-data-in-your-Slack-analytics-dashboard

Google Drive

Go to the Google workspace console to find the total number of active users in Google drive. For more information, see instructions at https://support.google.com/a/answer/11479894?hl=en&sjid=13943315555498192084-AP#

Active users excludes suspended, archived, and group users. That removes users who are no longer able to use Google Workspace and any group aliases (e.g. if you have a Sales team alias under sales@companydomain.com, it is not included in the Active user count).

Salesforce

Salesforce offers various user licenses but Nightfall only relies on the count of standard user licenses, if and when applicable. For more information, see the instructions in Salesforce documentation on where to find the count of user licenses https://help.salesforce.com/s/articleView?id=sf.users_understanding_license_types.htm&type=5

Jira/ Confluence

See the instructions in Atlassian documentation for user count information. Please verify the Atlassian edition you are on to identify the active user counts for Jira and Confluence. https://support.atlassian.com/organization-administration/docs/monitor-your-enterprise-user-counts/

GitHub

You can use the below API endpoint to get the list of active users in GitHub https://docs.github.com/en/rest/orgs?apiVersion=2022-11-28#list-organization-members In the response from the API, you can get:

Active users: if the suspended_at field/value is missing or the value is empty, they are considered “active.”
Inactive users: if the suspended_at field/value is set then users are considered inactive.

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Last updated 8 days ago