Can we customize the alert messages sent in Slack?

Learn how to customize the alert messages sent in Slack alerts

You have the ability to customize notifications sent as part of Slack alerts. Previously, Slack alerts carried the same template notification, which can be seen below:

You can edit the template now. This can be done as follows.

  1. Navigate to the Slack integration.

  2. Scroll down to the Customize end-user notifications sections.

  3. Edit the message as required.

  4. Click Save changes.

To include hyperlinks in your message to end users, you must enclose the URL in <>. If you do not enclose the URL in <>, the URL is treated as plain text. So, to publish the URL, you must draft it as follows.


Furthermore, to replace the URL with some other text, you must use the following syntax.

<{link}|{hyperlinked text}>

So, to display as the Nightfall Home page, you must draft the message as follows.

< | Nightfall Home page>

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