Managing Gmail Events

When an end user violates a policy in Gmail by sending out an Email with sensitive data, an Event is generated based on the notification settings configured by you in the policy configurations.

This document explains where you can find Events on Gmail policy violations and what actions can be taken.

Nightfall Events Page

To view the Nightfall Events page:

1. Click Sensitive Data Protection from the left pane.

2. (Optional) Modify the days filter to view Events prior to last 7 days. By default the Events recorded in the Last 7 Days are displayed.

3. Apply filters to view only the Gmail Events.

3. (Optional) To view historic alerts, set the date filter appropriately.

4. Click on any of the Events to view details of an Event. You may click anywhere in the row of an Event that you wish to inspect. Details will be present via a side panel.

The second section displays details that are source / integration specific and so the details vary from one integration to the other.

Event Actions

Nightfall allows you to take various action on Events. When you take an action on an Event, the status of the Event changes accordingly. To learn more about Event status, refer to the Event Status document.

In JIRA, you can take actions either from the Event list view page or the Event detail view page. On the Event list view page, you can click the ellipsis menu to view the available list of actions.

On the Event detail view, you can view the applicable actions from the actions section at the bottom.

To view the complete list of actions, applicable to all the integrations, you can refer to the Applying Actions on Events document.

The list of actions supported for Slack are as follows. Some of these actions are common to other integrations as well.

• Copy Event Link: The action copies the link to the Event. You can save or send this link to directly open the Event. This action is available only on the Event detail view.

• Ignore: The ignore action flags Nightfall to ignore all the findings in the Event and may be taken if you find the findings false positive. This action marks the Event as resolved and moves it to the Resolved section. You can undo this action.

• Acknowledge: You can take this action to notify other users that you have looked into this Event and will take suitable action in future.

• Notify Email: This action notifies the end user who added the sensitive data file to the OneDrive about the event, through email.

• Notify Slack: This action notifies the end user who added the sensitive data file to the OneDrive about the event, through Slack.

• Send to JIRA: This action creates a JIRA ticket for the Event. You can pick a project and Issue type while creating the JIRA ticket and can assign the JIRA ticket to the end-user.

• Resolve: This action must be taken when the sensitive data is removed completely. This action resolves the Event.

The actions like Encrypt email, Block Email, and Quarantine Email can be configured in the policy settings. To learn more about these actions, click here.

Email Notifications

• If you have configured Email Notification in Admin Alerting, Nightfall admins receive the Email notification. This Email allows admins to take actions from within the Email.

• If you have configured Email Notification in the Automation section of End user notification settings, end users receive an email from Nightfall. This notification allows end users to take remedial actions from within the Email. The available remedial actions depend on the settings configured in the end-user remediation section.